Check for any typos and confirm the info matches with what's in CAMPS. QuickBooks will then guide you through creating a new admin password.Check your spam and junk folders if you don't see your code in your inbox. Emails from us can show up in your spam folders. Select OK. If your info is correct, you’ll get a code to the primary email in your CAMPS.If you have trouble with the sign in, you can reset your CAMPS password. Note: You can find all this info when you sign in to your Customer Account Management Portal (CAMPS). enter the name, email address, phone number, and ZIP code you used when you purchased the product.(Hold down F2 on your keyboard from the login window to see your license number). Your license number for QuickBooks Desktop.From the login window, select I forgot my password.

Note: If you don’t see your email address, select Don’t see your email in the list above? and follow the onscreen instructions.Įmails from us can show up in your spam folders. We'll email a token to reset your password. Select an email from the dropdown list, then Next.On the Company Login window, select I forgot my password.If you don’t remember the info, we’ll show you how to find it. If you need to reset your admin password because you don't remember it, you'll need to confirm some info as a security step. If you know your admin password and want to change it, learn how to change your user password in the 'Reset a user password' section. Note: If you’re upgrading to QuickBooks Desktop 2020, make sure to reset your password in your earlier version of QuickBooks first. Once you know what type of password you need to reset, follow the steps. Step 2: Follow steps for your password type Contact your admin and have them follow the steps in the 'Reset a user password' section below. If you’re not an admin user, your QuickBooks admin can reset your password for you. Your User Name is “Admin” or you have another user with the admin role.When you sign in, you only enter a password. Step 1: Determine the type of password you need to reset You can reset your Admin password or a user password. All the info you need is on the landing page once you sign in. Just need to answer password reset questions? Check out your Customer Account Management Portal (CAMPS). If you’re on a Mac, follow these steps instead. Here’s how to get back into your company file. If you don’t have your password, don’t worry. Learn what to do if you lost or forgot your password for QuickBooks Desktop for Windows.

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